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Our Story

Atelier 16.10 designs proudly embrace the alluring heritage of Voyage de l'Orient Express, a journey from Istanbul to London, carrying the cultural legacy of the past, designing the new. Drawing inspiration from the one-of-a-kind experience, the brand designs handcrafted jewels from Istanbul's Grand Bazaar, creating an exclusive jewellery experience.

Atelier 16.10’s exquisite jewellery experience, presents one of a kind designs, limited edition collections and represents the finest and highest quality jewellery - an ode to Grand Bazaar’s savoir faire.

 

 

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Return Policy

Our policy lasts 10 days. If 10 days have gone by since delivery, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Earrings are not eligible for returns for hygienic reasons.

To complete your return, we require a receipt or proof of purchase.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@1610istanbul.com

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@1610istanbul.com and send your item to: Caferaga Mah. Moda Bostan Sok. No:26B Moda/Kadıkoy/Istanbul/TURKEY

Shipping costs are not refundable.

Shipping
To return your product, you should mail your product to: info@1610istanbul.com
Shipping costs are not refundable.

Please take into account that shipping times vary depending on where you live, so it may take some time for the exchanged item to reach you or the refund to be completed.

FREE SHIPPING worldwide over 100 dollars registered mail with delivery confirmation. We need your phone number for confirmation.
• Overseas shipping usually takes 4-6 business days
• Shipping to Europe usually takes 2-3 days, but sometimes it can take a few days more.

WISHLIST AND COMPARE

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